Terms of Service

Last updated: June 2026

These terms govern your use of Callm8, operated by ABN 65 980 690 343. By subscribing to Callm8, you agree to these terms.

The service

Callm8 provides an AI-powered call answering service for allied health clinics. The service answers missed calls, captures caller information, and delivers summaries to clinic operators by SMS and email.

Your subscription

Subscriptions are billed monthly in advance. You may cancel at any time and your access continues until the end of the current billing period. There are no lock-in contracts or cancellation fees.

If you exceed your monthly call minutes, we will notify you. Calls beyond your plan limit may be paused or billed at an overage rate, which we will communicate to you in advance.

Acceptable use

Callm8 is intended for use by registered allied health businesses in Australia. You agree not to use the service for any unlawful purpose or in a way that could harm callers or misrepresent your business.

Limitation of liability

Callm8 is an AI service and may occasionally make errors in capturing or summarising call information. You remain responsible for following up with patients and verifying call details. Callm8 is not liable for missed appointments or patient outcomes resulting from errors in AI-generated summaries.

Changes to these terms

We may update these terms from time to time. We will notify you by email before material changes take effect. Continued use of the service after that date constitutes acceptance of the updated terms.

Contact

For questions about these terms, contact hello@callm8.ai.